For cafés, bakeries and shops

A till that knows your regulars

Ring up a sale in seconds, attach it to a phone number, and watch first-time customers turn into regulars. Till, stock, promotions, chats and reports in one system that carries your shop's brand.

Get in touch to discuss

pos-retail.alphabits.team/pos/till
The retail till: item grid, a cart with four items, a customer attached by phone, and cash or card payment
Demo data
Invoices, last 30 days
751
Named customers
245
Loyal regulars
35
Is this you
Who it's for

Built for shops that have outgrown the cash register

branches or kiosks
1–10
receipts on a busy day
100+
items on the menu
30+
chat channels taking orders
3

Several branches

  • One menu and price list everywhere
  • A till and a shift per branch
  • Numbers per branch or all together

A menu that keeps changing

  • Seasonal drinks, cakes made to order
  • Stock counted where it matters
  • Promotions with a start and an end date
Priorities
Where to start

Which step costs your team the most? Start there.

Rate each step. The ones that hurt most go first in your rollout.

Bring your ratings to the workshop. They set the order of the rollout.

The till
At the counter

Every sale in seconds, every customer remembered

pos-retail.alphabits.team/pos/till
The retail till: item grid, a cart with four items, a customer attached by phone, and cash or card payment
  1. Tap or scan

    Item grid by category, search, or a barcode scanner

  2. The cart

    Quantities and line totals, easy to change before paying

  3. Customer by phone

    Type a number to attach the sale, or leave it as walk-in

  4. Discounts

    On the bill, from the promotions running today

  5. Cash, card, transfer

    Change worked out for you; a VietQR transfer settles when the bank confirms it

  6. Receipt

    One for every sale, with its invoice code

  7. Voids by permission

    Only staff allowed to void can do it, and the invoice keeps the record

  8. Shifts and the drawer

    Open a shift, see the cash expected, reconcile the drawer at close

Menu and stock
What you sell

Your menu and your stock in one list

pos-retail.alphabits.team/admin/pos/products
The products list with category, price, stock and units sold in the last 30 days
  1. Items by category

    Bread, cakes, coffee, tea: a code and a price for each

  2. Stock where it counts

    Track the items you count and leave the rest untracked

  3. Low stock in view

    The overview lists what is running out

  4. What sells

    Units sold in the last 30 days, item by item

Promotions
Offers

Promotions with an end date and a bill you can read

pos-retail.alphabits.team/admin/pos/promotions
The promotions list with dates and status, and the discounts given in the last 30 days
What a promotion holds
A discount on the billA code the cashier picksStart and end datesDiscount report
  1. Runs on its own dates

    It starts and stops by itself, so nobody forgets to switch it off

  2. Applied at the till

    The cashier picks it and the invoice shows the discount

  3. See what it cost

    Total discount given and how many invoices used it

Customers
Knowing your customers

One phone number at the till and you know the customer

  1. 01A phone number at the till

    The cashier types it in: a few seconds

  2. 02A customer record

    Created the first time, found every time after

  3. 03Every visit counted

    Invoices, total spent, last purchase

  4. 04Linked to the CRM

    The same person in the inbox, the pipeline and your emails

pos-retail.alphabits.team/admin/pos/customers
The customers list with visits, total spent and last purchase for each
Every customer has a tier
New (1 visit)Returning (2–3)Regular (4–7)Loyal (8+)Lapsed (30+ days)
Customer journey
From first visit to regular

See who comes back and who is drifting away

pos-retail.alphabits.team/admin/pos/journey
The customer journey: customers by tier, the share moving up each step, and monthly cohort retention
  1. Five tiers, one flow

    How many go from a first visit to returning, regular and loyal, and the share that makes each step

  2. Monthly cohorts

    Of the customers who first bought in a month, how many came back in each month after

  3. The lapsed list

    Who hasn't been back in 30 days, with their phone and what they used to spend

  4. Win them back

    A group email to one tier at one branch

Chat orders
Orders by chat

Cake orders from Zalo and Facebook in one inbox

pos-retail.alphabits.team/crm/inbox
The shared inbox with a cake order being confirmed over Zalo
  1. Every channel together

    Zalo OA, Messenger, Telegram and chat on your website

  2. Saved replies

    Prices, deposits and pickup times without retyping them

  3. One click to a lead

    Note what they want, when, and the deposit

  4. Clear ownership

    Who answers, how urgent it is, when the reply is due

Sales record
End of the day

Every sale on record, by cashier and branch

pos-retail.alphabits.team/admin/pos/invoices
The sales invoices with time, code, customer, cashier, total and status
Every invoice

Time, items, customer, cashier, total

Voids and returns

Marked as such, never deleted

Shift by shift

Cash expected against cash in the drawer

Find it fast

By status, date, customer or code

Operations
For the owner

Owners see the numbers, staff see the till

pos-retail.alphabits.team/admin/pos
The sales overview with daily sales by category, best sellers and low stock
Sales by the day

Revenue by category, best sellers and low stock, over 7, 30 or 90 days

pos-retail.alphabits.team/admin/staff
The staff list with roles and permissions
Roles per task

Admin, cashier and sales staff each see what their job needs

Scope
What you get

What's ready today, what we build for your shop

Built inReady to use
  • Till with barcode and shifts
  • Customers by phone number
  • Tiers and monthly cohorts
  • Promotions with dates
  • Stock and the low-stock list
  • Multi-channel inbox
  • Sales reports by branch
  • Roles and permissions
ConfiguredFor your shop
  • Your menu, prices and categories
  • Your branches, tills and staff
  • Your promotions
  • Your domain and brand
  • Your history from KiotViet, if you use it

Done with your team during the rollout.

Built on requestAgreed after the survey
  • Loyalty points and rewards
  • Zalo ZNS messages after a visit
  • Kitchen and bar ticket screen
  • E-invoices
  • Online ordering page
  • Delivery app orders

The last column is an example. Your answers to the survey decide what goes in it.

Ownership
Infrastructure

Your system, your data

pos.your-shop.comExample domain
The till running under a shop's own domain
  1. Your domain and brand

    Staff and customers see your shop, never the vendor

  2. 100% of the data is yours

    It runs on your own cloud and you keep full control

  3. No per-till fees

    A fixed software cost, however many tills and branches you add

  4. 400+ automated tests

    They ship with the system and keep it stable as features are added

Rollout
Rollout plan

One step at a time, starting where it hurts most

Illustrative, set at the workshop
First phaseMonths 1–2

The till and the menu

  • Menu, prices, branches, staff
  • Till, shifts, receipts
  • Customers by phone number
Middle phaseMonths 3–4

Customers and promotions

  • Tiers and monthly cohorts
  • Promotions with dates
  • Inbox for chat orders
ExpansionMonths 5–12

Whatever your shop needs

  • Loyalty points, Zalo ZNS
  • E-invoices
  • Kitchen tickets, online ordering

The order of the phases follows the ratings from your self-check.

Next steps
Investment and timeline

Clear costs, starting with a survey

Setup fee

Menu and data import, till setup, training your team

Quoted to your scope
Monthly running fee

Fixed, never charged per till or per sale

Quoted to your scope
Extra development

Per item, agreed after the workshop

Quoted to your scope

A detailed quote follows once the first phase is agreed.

Next steps
  1. You fill in the survey

    The owner answers first, step by step

  2. Workshop with Alpha Bits

    Walk through the demo and rate the priorities

  3. Agree the first phase

    With a quote and a rollout timeline

  4. Start the rollout

    Setup, data import, staff training

Get in touch to discuss

Alpha Bits POS · pos-retail.alphabits.team · Made by Alpha Bits